Like the financial industry, the insurance industry also sees a large number of repetitive, rule-based businesses, which is very boring. Under this condition, the labor cost and error rate may be pushed high. So this is just where the business process automation with RPA can play its role.
Policy Verification Robot
Policy verification is needed in every insurance company. For larger companies, about 20,000 insurance policies should be reviewed on average per month, which is daunting and time-consuming.
Auto insurance automatic entry robot
Such tasks require business personnel to recognize and enter data manually, which is very cumbersome. And the use of RPA can solve the problems of uneven distribution of tellers across regions and untimely communication between them and salespersons. Moreover, the efficient process automation also highlights the value of business transformation for Internet insurance and technology-driven insurance.
Insurance practice license information retrieval
Business personnel needs to check the professional qualifications based on the personal profile, in the insurance agent supervision system. They have to take operations more than 500 times a month. Supposing one attentive business personnel takes at least 1 minute each time, , it takes at least 2 working days every month to complete the work. Therefore, enterprises urgently need some digital tools to take such repetitive work.
Insurance business processing robot
Employees in the insurance company need to manually enter the data from the hard copy and e-documents of various sources into the database, which is cumbersome and time-consuming. Any error may lead to financial losses and damages to the company's reputation.
Most insurance companies rely on a large number of business systems. When new systems or technologies are available, transitioning from existing systems to new ones will be a concern.
Insurance product filing robot
To put a product on file, employees in the insurance company need to log in to the system twice to enter the product information and upload multiple attachments manually, which is cumbersome highly repetitive, and less efficient.
Insurance product filing receipt entry robot
Employees in the insurance company need to switch the network agent to log in to the system of the China Banking and Insurance Regulatory Commission to download the receipt documents then switch again to log in to the OA system for data filling. They must log in to multiple systems, and read from and write into the data, which can be completed with the help of RPA robots.
Auto insurance insuring robot
Business personnel needs to enter a large amount of customer data in the underwriting system every day and send text messages or emails regarding the calculated premium to customers The workload is large, while the data accuracy and compliance can never be compromised. Human work alone is more likely to cause mistakes, bringing losses to the business.
Social Security Service Center Endowment Insurance Reconciliation Robot
For this business, social security personnel needs to log in to the system, open the pension account management module, select the functions for interest calculation and carryover, then enter the personal ID, select the personnel information, retrieve the personal account statement, and print it with the printer.
