Come Close to Know More About Wanda Group's 24/7 RPA Digital Employee

According to the staff at Wanda Group, not only the finance department but other departments also face such pain points, and it is unlikely that a specialist will be hired to handle repetitive data-transmitting work. By abstracting a rule with a digital employee and automating its execution, cost reduction and efficiency improvement can be achieved.

Over the past 23 years, Wanda Group has opened 473 Wanda Plazas nationwide, with a property area of 65.56 million square meters, making it the world's largest commercial operation service provider.

Behind this, more than 200 business personnel in Wanda Group are responsible for human resource business, accounting, fund management, tax declaration, and other business processing operations. These businesses span multiple business centers, multiple business departments, and cover the majority of the working time of business department personnel. They involve a large number of processes, take longer time, have a high degree of repetition and complexity, and are prone to errors.

Positioning itself as the "world's largest technology-enabled offline commercial operation platform," Wanda Group has always been seeking to use intelligent methods to assist or even replace employees to help the group achieve cost reduction and efficiency improvement. Therefore, it actively embraces new technologies and promotes digital transformation, making Cyclone Robotics a sure choice for Wanda Group.

Cyclone Robotics builds a shared RPA process automation and OCR intelligent graphic recognition platform for Wanda Group. It uses robots and OCR technology to replace manual repetitive operations in typical financial, human resources, and document management scenarios, reducing labor costs, improving efficiency, and reducing operational risks. It also forms a unified AI automation capability platform for the group and provides services and support for various business departments of the group, improving the company's digital level.

Optimizing Human Resources and Saving Labor Hours

In the financial scenario, RPA digital employees automatically run 25,000+ reconciliations of single financial transactions every year, saving 30,000+ labor hours.

According to its business system process, each accounting entity used to take 10 minutes for manual processing. With responsibility for 149 accounting entities, covering 1,300 accounting entities, 20 operational personnel would work from 8 pm to 8 am for three consecutive days to complete the work, with a cumulative labor time of about 500 hours. The process involves many personnel and manual processing, which is prone to errors.

After applying Cyclone Robotics' RPA digital employee, data processing efficiency has significantly been improved. The RPA digital employee performs concurrent processing of the process through many robots after receiving data and works continuously 7*24, greatly improving the processing efficiency. It also increases employee satisfaction, achieves automated completion of the business system process, and automatically feeds back the results to business personnel, reducing the possibility of employees working at night.

In the human resources scenario, the automation of single entry and exit processes and payroll processes help Wanda review 100,000+ employee processes each year, saving 100,000+ labor hours.

When employees leave, they often need to complete the handover with various departments, but they are not clear about the overall process and may have questions with finding the right person for transferring and other issues. All these frequently lead to consulting human-resource specialists and questioning of the department's professionalism. The unclear approval workflow in various departments also requires departing employees to make frequent inquiries. Consequently, employee departure procedures are slow and inefficient, and for employees in different locations, the cost of communication between departments increases, which may even jeopardize the company's internal information security.

After applying Cyclone Robotics' RPA digital employee, the staff only need to enter the departing employee's information in the company's system, and the RPA digital employee will automatically download the materials needed by the departing employee and initiate the handover approval workflow with various departments, automatically applying for a stamp after the approval is completed. The RPA digital employee makes the handover approval flow more clearly and more specifically.

Employees no longer need to inquire about the location of the transferee or the progress of the process and this saves a lot of time. At the same time, HR specialists can focus on their own work without frequent interruptions, making the process run more efficiently.

The Key to Digital Transformation: Non-IT Personnel Can Quickly Get Started

Wanda Group uses Cyclone Robotics' RPA digital employees 7*24 hours a day, uninterrupted to ensure business continuity, and they release a large amount of labor, and reduce error-prone manual operations. With the help of Cyclone Robotics' AI platform, Wanda completes 100,000+ electronic images structured archiving each year, saving 50,000+ labor hours.

By using Cyclone Robotics' RPA digital employees, Wanda Group has effectively achieved data interoperability among various systems, reducing the workload of business personnel. On the other hand, RPA technology integrates the group's resources to maximize the value of digital labor. The application of RPA is not only limited to financial and human resource scenarios, but Wanda Group's application scenarios exceed 90, covering 10 related business systems, including procurement, e-commerce, legal affairs, integrated management, and salary.

In the post-epidemic era, traditional offline physical commerce is facing significant challenges, and digital transformation has become the only way for offline commerce. In this context, RPA technology has become an essential tool for enterprise digital transformation due to its advantages of high efficiency, low cost, and intelligence. For Wanda Group, using RPA technology to improve organizational efficiency better can help accelerate the establishment of the world's largest technological off-line commerce operation platform.

In the future, RPA and advanced technologies such as AIGC will also be deeply integrated. On the one hand, the RPA technology can significantly improve corporate efficiency and accuracy, reducing labor costs. On the other hand, the RPA technology can achieve the automation of business data analysis, helping the company better understand customer needs, industry trends, and competitive trends, and formulate corresponding business strategies in a timely manner.

By using RPA and big data analysis, Wanda Group can quickly and accurately grasp market trends and consumer needs, optimizing production, marketing, customer service, and other aspects based on the data collected.

About Cyclone Robotics

Cyclone Robotics (abbreviated as Cyclone), is a leading provider of RPA software and solutions in China. Hyperautomation (covering RPA, low-code development platform, process mining, AI and other innovative technologies) industry leader. The company has the most complete and forward-looking hyper-automation product layout in the industry, providing end-to-end software automation platforms, cloud-native platforms and digital transformation solutions for the entire industry, running through the entire life cycle of enterprise digital upgrades, and realizing cross-industry, cross-the organization's digital transformation goals. The enterprise-level RPA product portfolio has provided services to thousands of customers at home and abroad, such as State Grid, China Post, CNOOC, Tesla, Bosch, etc., covering multiple fields such as pan-finance, energy, e-commerce, retail, medical care, government, and manufacturing .