How did United Family save 400 minutes of manual data entry each day and make data move on its own?

"Spending several hours each day entering data into multiple systems can be a tedious and frustrating task that distracts medical staff from their professional duties," said Zhang Shi, IT product manager at United Family. As a digitalized medical institution adhering to modern hospital management concepts and providing personalized, high-quality medical services to patients, United Family has accumulated nearly 25 years of digitalization experience since its founding. With the help of RPA technology, United Family will continue to push forward its digital transformation efforts to solve problems brought about by complex system architectures leading to manual data uploads.

Under the impetus of the management, the United Family's IT team began researching and looking for an RPA digital employee solution that could solve frontline issues. After comparing various RPA products, United Family ultimately chose Cyclone Robotics on the grounds of its speed and ease of use for solving problems. After two months of continuous optimization, Cyclone Robotics' RPA digital employee has now been deployed in United Family's pediatrics and general departments, saving an average of 300-400 minutes of manpower each day, allowing data to flow smoothly between systems.

Freeing Medical Staff with 10-minute Automatic Data Entry

Through decades of digitalization progress, most hospitals and medical institutions have achieved basic informatization, and multiple systems such as outpatient systems, inpatient systems, and electronic medical record systems have emerged, making it very difficult to exchange and share data among these systems due to a lack of interfaces.

To solve this problem, United Family relies on Cyclone Robotics' RPA digital employees to assist medical staff with daily tasks. Through the use of digital employees, data are extracted from various medical systems and then automatically transformed into compatible formats and transmitted to target systems. This automated process not only shortens processing time, but also improves data accuracy and consistency, ensuring high-quality data control.

According to statistics, RPA digital employees only takes 10 minutes to complete automatic data entry and have now accumulated more than 40,000 entries. Compared with the previous several hours of manual labor, a large amount of time has been saved, allowing medical staff to focus on patients and professional fields to improve medical quality and service levels.

Currently, United Family has launched seven RPA digital employees in departments and planned four business scenarios. The successful application of United Family's RPA digital employees provides a viable solution for the modern medical industry. With the continuous development and improvement of RPA technology, automated medical systems will become more and more popular, bringing more convenience and efficiency.

From Bank Reconciliation Driving "Business and Finance Integration"

Due to the diversification of income channels and sources, bank reconciliation has always been a headache for United Family's business processes. How to improve the overall efficiency of financial management while helping finance staff improve work accuracy is an important issue of concern to all levels of management.

United Family is currently trying to apply Cyclone Robotics' RPA digital employees to finance scenarios, delegating bank reconciliation work to digital employees to handle. Through pre-coded process rules and logic, digital employees can automatically extract bill attachments from the bank's email, match and verify them, and return the results to financial staff for verification.

This automated reconciliation process not only saves a lot of time and labor costs but also improves efficiency and accuracy while reducing the possibility of errors caused by operational reasons. Financial staff only need to spend a few minutes checking the results generated by the automatic process, greatly improving the efficiency of United Family's financial work and saving labor costs.

In the long run, the application of Cyclone's RPA digital employees will also help United Family combine business flow with financial reconciliation, accelerating the realization of business and finance integration, and enabling more accurate budgeting and resource planning.

It is foreseeable that in the future development of digitalized medical care, RPA digital employees will play an increasingly important role. Medical institutions that dare to innovate, accept new technological challenges, continuously improve their digital platforms, and automate their business processes will stand out in the fierce competition and successfully explore the industry's future.

About Cyclone Robotics

Cyclone Robotics (abbreviated as Cyclone), is a leading provider of RPA software and solutions in China. Hyperautomation (covering RPA, low-code development platform, process mining, AI and other innovative technologies) industry leader. The company has the most complete and forward-looking hyper-automation product layout in the industry, providing end-to-end software automation platforms, cloud-native platforms and digital transformation solutions for the entire industry, running through the entire life cycle of enterprise digital upgrades, and realizing cross-industry, cross-the organization's digital transformation goals. The enterprise-level RPA product portfolio has provided services to thousands of customers at home and abroad, such as State Grid, China Post, CNOOC, Tesla, Bosch, etc., covering multiple fields such as pan-finance, energy, e-commerce, retail, medical care, government, and manufacturing .