"Neptunus Medical Device's business department always seeks to use Cyclone Robotics' RPA when there is a new demand coming in.
"Neptunus Medical Device's business department always seeks to use Cyclone Robotics' RPA when there is a new demand coming in. If employees in various business departments are skeptical of the tools and processes required for digital transformation, the digital transformation of the enterprise will face enormous resistance."
According to incomplete statistics, there are more than 4,000 information systems in the domestic medical industry, which are distributed among hundreds of different suppliers. On average, each hospital uses over 100 different systems. This leads to problems such as information system islands and medical information fragmentation. Due to the large and complex amount of medical data, medical personnel almost have to waste half of their time on data entry, making it not only inefficient but also prone to errors.
Past digital systems have enabled medical enterprises to achieve initial informatization, but have now become barriers to data circulation.
How to optimize medical resources, reduce medical costs, and improve patient experience has become a pressing issue for medical institutions to solve. Neptunus Medical Device chose to use Cyclone Robotics' RPA digital employees to effectively save repetitive labor and provide a new demonstration for the digital transformation of the medical industry.
"Digitalization has always been a focus of attention for Neptunus Medical Device's management. When we met Cyclone Robotics, we decided to start our enterprise automation journey with RPA digital employees." Neptunus Medical Device CIO expressed that Neptunus Medical Device is a company in the industry that actively embraces digital transformation. This idea runs through from top to bottom and provides power and support for Neptunus Medical Device's digital transformation from the source.
Neptunus Medical Device belongs to the Neptunus Group, which was founded in Shenzhen in 1989. For more than 30 years, the company has focused on innovation and development in the medical and health industry, becoming a large backbone enterprise in the Chinese medical and health industry with a relatively complete industrial chain, strong independent innovation capabilities, and outstanding business model innovation capabilities, with two listed companies under its umbrella. In 2021, the group's sales scale reached 96 billion, with 35,000 employees, and its comprehensive strength is at the forefront of China's medical industry.
Neptunus Medical Device's finance staff have to handle a large number of invoice verifications every day, and the efficiency of invoice processing directly affects the actual experience of end-users.
Neptunus Medical Device has always attached great importance to the evaluation and experience of end customers, so for every business process that affects the customer experience, Neptunus Medical Device's medical department wants to solve it through effective automation means. After deploying Cyclone Robotics' RPA digital employees within Neptunus Medical Device, the time required for invoice verification, which used to take more than 2-3 days, has been reduced by 50%, freeing up relevant financial personnel from repetitive, time-consuming low-efficiency work.
"Neptunus Medical Device's leaders have always believed that the driving force behind enterprise informatization should be top-down rather than bottom-up. Cost reduction and efficiency improvement have always been the top priorities for Neptunus Medical Device's medical departments in choosing automation solutions. Cyclone Robotics's RPA digital employees and Hyperautomation solutions have effectively promoted Neptunus Medical Device's digital transformation." The CIO of Neptunus Medical Device highly praises Cyclone Robotics.
Cyclone Robotics's RPA Hyperautomation solution can accurately grasp the pain points of Neptunus Medical Device's finance department, and successfully optimizes the business process that previously hindered productivity by means of automation, from financial report capture, screening, collation, and merge to the final approval by financial reviewers. The entire process has freed up the previous fixed personnel and helped the financial department process a large number of invoices every week while maintaining 100% high accuracy.
Neptunus Medical Device's cooperation with Cyclone Robotics is undoubtedly gratifying. From the initial demand exploration to project launch, deployment, and landing of the project, Cyclone Robotics' implementation personnel have provided timely and effective technical support to customers with their professional attitude and stable technical know-how. They can also flexibly adjust support modes under changing customer needs to help customers achieve their digital transformation requirements at different stages.
"Cyclone Robotics' RPA digital employees are excellent automation tools due to their remarkable flexibility, which exempts us from mindless job stacking." said Neptunus Medical Device's CIO.
The most widely used departments of Neptunus Medical Device for Cyclone Robotics's RPA are the finance and data departments. The automation means helped reduce the human capital cost by nearly half and doubled the work efficiency, from the previous fixed personnel required to complete the invoice verification every week by finance department to entrusting this work to RPA to independently complete it and submit it to the designated personnel for final review.
The application of Cyclone Robotics' RPA in the data department of Neptunus Medical Device is even more noteworthy. Since Cyclone Robotics' RPA digital employees are not limited by time and location, they can perfectly free fixed personnel needed for large-scale data collection, organization, and assembly during unfriendly periods, such as at the end of each month or in the early morning. According to the actual business needs, Cyclone Robotics' RPA digital employees are capable of assisting the data department in completing the core data processing work within non-friendly time ranges on a 24/7 working mode. This avoids the need for unnecessary personnel overtime and fatigue work situations.
In the process of promoting digital transformation from top to bottom, Neptunus Medical Device has quietly enabled business-side employees to taste the benefits brought by automation. This also makes them look forward to the changes and adjustments that they will face in the next stage of transformation. Under an open learning and embracing change attitude, Neptunus Medical Device's digital transformation will sure become smoother.
Based on its continuous exploration and surpassing of the boundaries in the field of Hyperautomation, Cyclone Robotics will continue to bring high-intelligence and high-availability Hyperautomation solutions to proactive change-embracing companies like Neptunus Medical Device.
About Cyclone Robotics
Cyclone Robotics (abbreviated as Cyclone), is a leading provider of RPA software and solutions in China. Hyperautomation (covering RPA, low-code development platform, process mining, AI and other innovative technologies) industry leader. The company has the most complete and forward-looking hyper-automation product layout in the industry, providing end-to-end software automation platforms, cloud-native platforms and digital transformation solutions for the entire industry, running through the entire life cycle of enterprise digital upgrades, and realizing cross-industry, cross-the organization's digital transformation goals. The enterprise-level RPA product portfolio has provided services to thousands of customers at home and abroad, such as State Grid, China Post, CNOOC, Tesla, Bosch, etc., covering multiple fields such as pan-finance, energy, e-commerce, retail, medical care, government, and manufacturing .
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