Improved business efficiency and optimized business functions: Cyclone RPA helps Bank of Liuzhou realize automated operation and maintenance

As one of the fastest growing domestic banks, Bank of Liuzhou has won praise and high recognition from all walks of life for its fast and high-quality financial service experience. Despite its rapid growth in businesses, some  repetitive human processes with low efficiency have been running in the bank. To address such issues, Bank of Liuzhou has worked together with Cyclone Robotics to equip the employees and its businesses with the innovative RPA technology to automate business processes, eliminating those repetitive rule-based tasks, and allowing its labor force to focus on the work with higher value.

In response to the requirements of Bank of Liuzhou to automate some of its processes, and reduce human errors to increase the accuracy in business operations, Cyclone Robotics provides an end-to-end service offering covering RPA automation process requirement discovery, business consultation,  implementation, operation and maintenance and optimization.

Introducing Cyclone RPA solution

In the Bank of Liuzhou automation project, Cyclone Robotics created and implemented 6 automated processes, including daily inspection and monitoring, BOM report downloading and checking, SMS reminder on daily positions, monthly report checking, daily reporting to PBOC, batch settlement in core businesses. Let’s look at the three main processes in detail.

1) BOM report downloading and checking: Download the financial report (balance sheet, income statement, business status statement, profit and loss statement, and management expense statement) at the beginning of each month for processing, and assist the Trade Finance Department to download the Hong Kong Dollar Business Status Statement and the Multi-Currency Converted USD Business Status Statement.

2) Daily reporting to PBOC: Download the whole-bank business status statement from the general ledger system every morning, complete the A3702 daily report with the relevant indicators (deposits of non-depository financial institutions in the banking industry) in the reporting portal and download it, and compare them with yesterday’s data. In case of the any difference larger than RMB 500 million yuan (inclusive) or any changes to the deposits of non-depository financial institutions in the banking industry detected,  send an email notification before 9:00 in the morning to request more descriptions from business personnel. If no cases like above are detected, automatically send the report to the People's Bank of China through Guangxi Interactive Platform before 9:00 every morning.

3) Batch settlement in core businesses: Automatically execute the batch settlement in core businesses at 0:00 every night to realize intelligent operation and maintenance.

Cyclone Digital Workforce has transformed those repetitive and tedious human operations into intelligent automated ones. With wider applications of the digital workforce, Bank of Liuzhou can achieve the integrated and multi-dimensional management of operational models, personnel functions, processes, monitoring, data and technologies, thus improving its economic benefits.

The automated robotic system of Bank of Liuzhou Co., Ltd. powered by the Cyclone digital workforce solution can effectively resolve labor conflicts and reduce operating costs, as well as realizing the efficient and intelligent business processing through the financial technology, which yields the notable results in digital transformation.

In the face of the  repetitive, rule-based, time-consuming and error-prone business scenarios in the main  business system of Bank of Liuzhou Co. Ltd., Cyclone Digital Workforce will continue to play its role and further drive the intelligent transformation for the company for the days ahead.