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Application of RPA in The Real Estate Industry

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Over the past few years, the real estate industry, has undergone stable growth under the national policy, but still faces tense competition in the market. Under this backdrop, real estate developers have been looking into the digital and intelligent transformation. Powered by Artificial intelligence (AI) and robotic process automation (RPA), the real estate companies are seeing new opportunities for upgrading with industrial interconnection and intelligent technologies.

 

Traditional property management

 

1. Collect property owners' information

When the property owners move in, the property management company needs to collect the information on the residents into the system to facilitate the management. With the RPA robot, such information can be automatically recognized and input into the designated system as required. Then SMS messages can be sent to customers according to the set rules. When any property owner requests services, the robot can quickly retrieve the relevant information, which eliminates many human operations.

 

2. Send payment notices for water and electricity fees

The RPA robot can automatically log in to the property service platform to calculate water and electricity costs, then send payment notices to users, eliminating the need for manually calculating and delivering the notices in person, which saves a lot of manpower and resources.

 

Real estate sales management

 

1. Manage real estate information

Information about the sale and lease of houses can be seen everywhere on the Internet, but not all of them are authentic. So, to provide transparent and accurate information, the staff has to manage it properly. And the RPA robot can automatically collect the house information, download the pictures from the Internet, and arrange them in an orderly way with a single click.

 

2. Automatically verify qualifications of suppliers

In real estate and property management, a large part of services is provided by third-party suppliers. So to ensure security and service quality, such suppliers must be qualified and managed in some ways. And the RPA robot can automatically verify the qualifications of new suppliers against metrics according to standards, as well as identify and removing invalid suppliers


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