Troubles of online shop owners

For online shop owners, it is very common to operate e-commerce on several different platforms at the same time, and the processing of incoming orders becomes more complicated due to the coexistence of multiple different platforms.

If you encounter an order that requires a refund and return, the shopkeeper needs to log in to the OMS system to enter the refund and return management system. After filtering the conditions, export the return order information table, and then gradually filter, remove the duplicates step by step, add the status summary, and then obtain the refund amount according to the processing results. Finally, add the records to the information table, and then make manual Invoicing one by one.

The daily processing of such work is very complicated, not to mention the workload for stores when major e-commerce websites collapse, such as the shopping festival on June 18th and Nov. 11th.

At this time, the existence of the RPA robot can solve the headache of the store when it is difficult to process the accumulated orders.

Before Cyclone robot participation

How does RPA robot solve this problem?

After the shopkeeper introduced the RPA robot, the RPA robot can directly obtain refund information and invoice information of e-commerce platforms such as Tmall. JD and Pinduoduo, and then enter the OMS (Order Management System) to perform redemption or invoicing operations based on the obtained information.

Compared with the manual execution that needs to spend valuable time on the lengthy process of multi-platform, the robot execution can save about 80% of the time. Although the time-consuming and labor-consuming manual verification and judgment is simple, it may cause duplication or omission when detecting information. But these are not problems for RPA robots.

RPA robots can achieve process standardization and reduce information asymmetry; problems such as verification and matching errors can improve work efficiency and business informatization; non-intrusive processes can achieve smooth switching of multiple platforms to complete business; save personnel investment costs and liberate manpower.

After Cyclone robot participation

How does RPA robot solve this problem?

After the shopkeeper introduced the RPA robot, the RPA robot can directly obtain refund information and invoice information of e-commerce platforms such as Tmall. JD and Pinduoduo, and then enter the OMS (Order Management System) to perform redemption or invoicing operations based on the obtained information.

Compared with the manual execution that needs to spend valuable time on the lengthy process of multi-platform, the robot execution can save about 80% of the time. Although the time-consuming and labor-consuming manual verification and judgment is simple, it may cause duplication or omission when detecting information. But these are not problems for RPA robots.

RPA robots can achieve process standardization and reduce information asymmetry; problems such as verification and matching errors can improve work efficiency and business informatization; non-intrusive processes can achieve smooth switching of multiple platforms to complete business; save personnel investment costs and liberate manpower.