Recently, the world’s authoritative technology research and analysis organization Gartner released the report "Gartner Peer Insights 'Voice of the Customer': Robotic Process Automation". Cyclone Robotics was the featured highlight in the report and was named "Strong Performer" recognized by its strong technical innovation, excellent service capabilities, and market leadership.
Cyclone Robotics has always adhered to the “customer first” business philosophy. Every upgrade version of the product aims to cater to customers’ needs better. “Cyclone Robotics products have exceeded our expectations.” It becomes the common term of how enterprises review Cyclone having experienced Cyclone’s products. In the report, customers from finance, manufacturing, energy, and retail, medical, communication, service, construction, and other industries gave valuable reviews to Cyclone. Cyclone has obtained 100% customer recommendations, which is prominent in the global RPA supplier selection.
As a world -class RPA provider and pioneer of the hyperautomation industry, Cyclone Robotics has advanced enterprise-level RPA product portfolios that covers the entire lifecycle of enterprise digital transformation. It always provides top supports and services for enterprises. This article transcripts four customer perspectives from Gartner Peer Insights.
Ease of deployment
“Cyclone Robotics' RPA products meet most of our company's task automation requirements with its user-friendly automation design and development. Their easy to manage UI integration and intelligent self-healing bots have greatly enhanced our user experience with RPA implementation for a better-automated process flow.” Said by IT manager from the service company with 500M~1B USD size.
“To name the top three points I like most about Cyclone product, the first one has to be its adaptability. We have many multiple systems from where we are supposed to pull our customers' invoices for compilation and organization and Cyclone RPA made it a pleasant process for us to monitor and supervise rather than getting involved with all of our attention.” From 50M~250M USD size company CRM manager in the retail industry.
“The second part I like about the product is its completeness in its functions. Our initial requests for change were very simple but the Cyclone consultants brought to us a business process possibility which we have once thought of realizing but did not give it a try in reality. We started with very small task automation first but have had other process automation projects planned with Cyclone's professional guidance. Their consultants surprised us with their readiness to make an impact for us with our constantly changing business requirements. “ –CTO from 500M - 1B USD company in energy and utility industry.
Professional implementation team
Director Of Enterprise Information Department from 1B~3B USD size construction company said that “well the first thing I would like to point out is Cyclone RPA's easy and fast implementation after purchase. It seems that company has a very agile implementation team to follow through our business process upgrade requirements. It only took about less than three weeks for us to have an upgraded workflow in which RPA took over all the repetitive work of ours and delivered results above and beyond our expectations. “
As more and more enterprises realise the significance of digital transformation, their demand for RPA is increasing with more perspectives. Gartner evaluates global RPA suppliers from multiple dimensions such as the number of recommendations, user recommendation levels, customer industry distribution, company size, and market coverage. Their final results could be a strong reference for most enterprises when they choose RPA providers. Cyclone Robotics has passed Gartner's rigorous screening and not only won the title of “Strong Performer”, but also was recognized in terms of technology capabilities, market leadership, innovation and services. Cyclone has become the preference for many customers.
Also, Cyclone Robotics has been selected for Gartner‘s report “2021 Magic Quadrant for RPA” and “Hype Cycle for ICT in China,2021”. The company has developed for three years with an average annual growth rate of 400% and continues to be favored by top capitals. Right now, Cyclone Robotics has finished their series C financing for a total of $150 millions. Cyclone will continue to provide innovative products and digital solutions for global enterprises and continue to contribute to the evolution of the digital ecosystem.