The global financial shared services center strives to drive corporate-level digital transformation by rapidly putting digital technologies into practice.

Cyclone RPA can help the finance industry realize automation in business scenarios such as compliance risk control, internal and external reconciliation, fund management, invoice and tax management, etc. Even unmanned workflow helps transfer the focus of financial management from low-value repetitive work to high value-added decision analysis with management accounting as the core. It has become the primary objective of finance shared service strategies and investment to achieve higher cost-effectiveness and drive business value-add.

Talent is the core of an enterprise, and human resources management is a crucial part of enterprise management.

At large companies, especially labor-intensive companies that rely on talents such as consulting, IT services, and outsourcing services, there is plenty of arduous, repetitive, and time-consuming work governed by precise rules in talent recruitment, onboarding/offboarding, performance management, auditing, monitoring ongoing activities, etc.

Enterprise IT systems require huge expenditures on human and material resources for operation and maintenance, and IT operation and maintenance naturally become labor-intensive tasks in enterprise management. However, the increasing number of application systems, the growing business volume, and the frequent upgrading and patching of application systems amid the dynamic business processes pose grave challenges to IT O&M.

Standard and automated IT O&M workflow can reduce human error and allow IT to operate and maintain different products from different suppliers, thus boosting the efficiency of IT O&M.

The purpose of a company’s customer service center is to improve customer satisfaction. A good customer experience is conducive to enhancing its competitiveness, enhancing its image, and boosting its long-term development.

Therefore, excellent service quality from customer service centers is of vital importance for companies. Real-time data integration must be realized through the automation of the customer service center to improve the service quality and efficiency of customer service staff and thereby enhance customer satisfaction.

There are many repetitive and standardized back-office operations in the supplier management process, such as transferring products from suppliers to customers, monitoring inventory levels, and tracking shipments to ensure timely delivery.

The supply chain can improve accounts receivable, shorten cycles, enhance flexibility, improve productivity and asset efficiency, and further improve employee and customer satisfaction by automating highly dependent processes on the back office.